StorONE Array shutdown and startup

Summary

This KB article will cover proper shutdown and startup of the StorONE array software on an array controller.

Requirements

Data access must be halted prior to controller shutdown.

Servers with SMB and NFS mounts or LUNs should be shutdown, placed in maintenance mode, or have the StorONE shares unmounted before attempting to shutdown all of the StorONE array controllers in a cluster.

Steps for Array Controller Shutdown

1. Logging into the Text User Interface (TUI)

2. Stopping the StorONE Data Services

3. Shutting down the StorONE controller(s)

4. Powering off Disk Shelves and Array controllers

Steps for Array Controller Startup

1. Powering on Disk Shelves, and Array Controllers

2. Logging into the TUI

3. Enabling Automatic Service start and Starting the StorONE service for cluster controller(s)

Logging into the Text User Interface (TUI)

The TUI can be reached via SSH or IPMI for the array controller:

Enter. s1admin/storone to log into the TUI

Select StorONE Storage Service Management and hit enter

From the menu available there are the options to:

Stop the StorONE service

Shutdown the controller

Disable the Automatic service start

Stopping the StorONE service

To Stop the StorONE service on the array controller.

This will STOP data service from this controller.  If the controller is part of a High Availability (HA) cluster then all Data Services will failover to the remaining controllers in the cluster.

NOTE: If this is the last running controller in the cluster, or a single controller cluster, this will stop Datas services for the Array

Select Stop StorONE Service.

Hit ENTER, and complete the dialog to shutdown the StorONE service on this controller.

Please allow two minutes for the array to stop services on the controller before proceeding to shutdown the controller.

Disable Automatic StorONE Service Start

If there are potential power issues, or it is desired not to have the StorONE service start on array boot, then it is recommended to disable Automatic StorONE service start 

Move the cursor to Disable Automatic Service Start and hit enter:

Controller Shutdown

To Shutdown the StorONE Array controller:

Select SHUTDOWN Machine

Hit Enter, and complete the dialog to shutdown the controller.

Please allow two minutes for the array controller to shutdown before powering off array controller.  As the array controller is shutting down, the SSH session will terminate, this does not mean the controller shutdown is complete, please wait the full two minutes after issuing the command.

Repeat these steps as needed to shutdown all of the controllers in the cluster

IF this is the last operating controller in the cluster, or a single controller cluster, after the array controller shutdown has completed, it is safe to power off the array disk shelves.

NOTE: for High Availability clusters, these steps must be performed on all cluster controllers before the array is shutdown

 

Powering off Disk shelves and Array controller hardware

Disk shelves and array controllers can now be  powered off through physical power switches or via IPMI or Rack remote power services

 

Powering on Disk shelves and Array controller hardware.

The disk shelves and array controllers should be powered on through normal means via physical contact, or remote rack power services.  Please allow at least 10 minutes for physical power up before proceeding to the next steps for the array controllers to boot.

Logging into the TUI

The TUI can be reached via SSH or IPMI for the array controller:

Enter. s1admin/storone to log into the TUI

Select StorONE Storage Service Management and hit enter

Enabling StorONE Automatic service start and Controller startup

To enable the StorONE automatic service start on the array controller.

Go to StorONE Storage Service Management and hit enter

Move the cursor to Enable Automatic Service Start and hit enter:

Select Start StorONE service and hit enter:

Please allow two minutes for the array to start services on the controller before attempting to access StorONE LUNs, Objects, or mount shares.

NOTE: If this controller is part of an High Availability cluster please allow two minutes before proceeding to the next controller in the cluster to repeat these steps.

NOTE: if VRAID+ is in use, please complete these steps for all Controllers before attempting to access data.